Help
Support
Need help? Email [email protected] and a human will get back to you.
We answer within two business days. If you’re reporting a problem, it helps to include your device and OS version, the venue or show you were at, and roughly when it happened.
Common questions
The app can’t find the show I’m at.
Third Wave experiences run at specific venues and showtimes. Make sure you’re on the venue’s network or in the room, then close and reopen the app. If it still doesn’t connect, email us with the venue name and showtime.
How do I delete my account and data?
Use the account deletion page. You can request deletion there without contacting us first.
What data does the app collect?
That’s all covered in our Privacy Policy.
I want to run Third Wave at my venue.
See the platform page, or email us and we’ll point you to the right person.
Who we are
Third Wave is operated by Your Free Call Will End Soon, Co., a Delaware corporation.